Tuesday, August 11, 2015
Why I Broke Up With Stitch Fix
Most people are familiar with Stitch Fix the styling service. I have been a customer on and off for the past 2 years getting upwards of 15 boxes. I've blogged several times about my past fixes (here and here). But like any fading relationship there comes a time that enough is enough and you have to call it quits. Last month was it for me. I got a very boring box, didn't keep anything, and couldn't even justify doing a recap post for the blog. I'm not saying I will never try it again but for now as TSwift says, "we are never ever getting back together".
What made me take the plunge?
The big factor for me was the lack of originality. I was so tired of seeing the same types of pieces from the same brands over and over in every box. I realize that companies like this make their money by including certain brands. That's fine and I get it but could I just not get 3 nearly identical shirt styles (same box mind you)?
Most people complain about the cost. I don't have a problem with the general cost of the service at $20 box styling fee. I'm even ok with spending a decent amount of money on clothes. But what I do have a problem with is paying upper end prices for relatively no-name brands. I'm a bargain shopper and love a good sale. I can find much nicer quality clothing and brands for much less with minimal effort.
Along this same line---I like to sell my clothes. After I'm tired of something I generally either put it on Ebay or take it to a consignment shop. I'm not a brand snob at all but these stores only take well known "brand name" clothing--because duh, that's what sells. Most of the items I've gotten through Stitch Fix have been lesser known brands/designers rendering me zero resell luck.
The last 3 or 4 boxes I received were honestly just underwhelming and not exciting. For me, if I'm paying for a styling service I want some eye catching pieces that I may not pick out for myself otherwise. I gave suggestions in my reviews and even pinned to Pinterest boards only to still get lackluster results. To be fully candid--after my last box and not purchasing anything, Stitch Fix reached out and offered to promote me to a Senior Stylist. But--shouldn't we all be getting superior styling? Not just unsatisfied customers?
I know some people have great success with this program and I'm not here to diminish any of that (I'm jealous, really!). But I've come to the point where it's just not for me. I'm not saying I'll never try it again--but I think it's time for a break. It's not you Stitch Fix, it's me.